Every request with a number, a stage and an answer.
Faults, complaints and requests become cases with a number. The customer sees which stage they are at, and Orpheas answers them without them calling you.
+49€/month + VAT · on top of Reception
Pick a message below and see what Orpheas does.
That’s it. This is how it works for your business too.
Example with made-up detailsHow it works
- 1The customer reports a problem
From your site, your app or their messages.
- 2Orpheas opens a request
With a number, a description and a photo, and passes it to your team.
- 3The customer sees the progress
Which stage it is at, without asking or waiting on the phone.
What it includes
- Faults and requests with a number
- Stages your customer can see too
- Assignment to your team
- The customer is informed at every step
- History per customer, in the same customer list
- No request left without an answer
FAQ
Do I need Reception?
Yes. Support is added on top of Reception, for +€49 a month.
How many stages does a request have?
Every request goes through 9 stages, from intake to completion.
What does the customer see?
The request number and the stage it is at.
© 2026 Orpheas AI · Papatasios & Co. G.P. · VAT EL802838365 · 47 Solonos St., Athens
All prices are per month, excluding VAT.